soluwater.com 1. PRIVACY POLICY AND DATA PROTECTION Respecting the provisions of current legislation, Soluwater (hereinafter also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.  Laws that incorporates this privacy policy This privacy policy is adapted to current Spanish and European legislation on the protection of personal data on the Internet. Specifically, it respects the following rules:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
• Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

 

Identity of the person responsible for the processing of personal data The person responsible for the processing of the personal data collected in Soluwater is: Mobile Water Solutions S.L., with tax identification number: ESB10945541 and registered in: the Companies Register of Madrid with the following registration details: Volume 44.536, Folio 120, Page M-784575, 1st entry, whose representative is: Carlos Segura Roux (hereinafter, the Data Controller). His contact details are as follows:   Address: Calle Palier 58, 28914 – Leganés, Madrid, Spain Contact telephone number: +34913783300 Contact email: [email protected]  

Register of Personal Data In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Soluwater, through the forms provided on their pages will be incorporated and will be treated in our file in order to facilitate, expedite and fulfill the commitments established between Soluwater and the User or the maintenance of the relationship established in the forms that this fill, or to respond to a request or query from the same. Also, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in Article 30.5 of the RGPD applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and other circumstances established in the RGPD.  

Principles applicable to the processing of personal data The processing of the User’s personal data shall be subject to the following principles set out in Article 5 of the RGPD and in Article 4 and following of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights:

• Principle of lawfulness, fairness and transparency: the consent of the User shall be required at all times after full and transparent information on the purposes for which the personal data are collected.
• Purpose limitation principle: personal data will be collected for specified, explicit and legitimate purposes.
• Principle of data minimisation: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be accurate and always up to date.
• Principle of limitation of the storage period: personal data will only be kept in a form that allows the identification of the User for the time necessary for the purposes of their processing.
• Principle of integrity and confidentiality: personal data shall be processed in a manner that ensures their security and confidentiality.
• Proactive accountability principle: the Controller shall be responsible for ensuring that the above principles are complied with.

 

Categories of personal data The categories of data processed by Soluwater are solely identification data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.  Legal basis for the processing of personal data The legal basis for the processing of personal data is consent. Soluwater undertakes to obtain the express and verifiable consent of the User for the processing of personal data for one or more specific purposes. The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent shall not condition the use of the Website. On those occasions when the User must or may provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed in the event that the completion of any of them is compulsory due to the fact that they are essential for the correct development of the operation carried out.  

Purposes of treatment to which the personal data is used Personal data is collected and managed by Soluwater in order to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills or to respond to a request or enquiry. Likewise, the data may be used with a commercial purpose of personalization, operational and statistical, and activities of the corporate purpose of Soluwater, as well as for the extraction, storage of data and marketing studies to adapt the content offered to the user, and improve the quality, operation and navigation of the Web Site. At the time the personal data is obtained, the User will be informed about the specific purpose or purposes for which the personal data will be used; that is, the use or uses that will be given to the information collected.  Personal data retention periods Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 24 months, or until the User requests their deletion. At the time the personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where this is not possible, the criteria used to determine this period.   Receivers of personal data The User’s personal data will be shared with the following recipients or categories of recipients:

• IONOS Cloud S.L.U., Avenida de la Vega, 1 Edificio Veganova 3 Planta 5 Puerta C, Alcobendas 28108 Madrid.
• MailerLite Limited, registered at 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland.
• MailerCheck Inc., registrada en 228 Park Ave S, PMB 54955, New York, New York 10003-1502, EEUU.
• Google Ireland Limited, registrada en Gordon House, Barrow Street, Dublín 4, Irlanda.
• LinkedIn Ireland Unlimited Company registrada en Wilton Place, Dublin 2, Irlanda.

In case the Controller intends to transfer personal data to a third country or international organisation, the User shall be informed at the time the personal data are obtained about the third country or international organisation to which the data are intended to be transferred, as well as about the existence or absence of an adequacy decision of the Commission.  

Personal data of minors In accordance with the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, only persons over the age of 14 may give their consent to the lawful processing of their personal data by Soluwater. In the case of a child under the age of 14, the consent of the parents or guardians is required for the processing, and the processing will only be considered lawful to the extent that they have given their consent.  

Secrecy and security of personal data Soluwater undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised communication or access to such data. The Web Site has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, fully encrypted or encrypted. However, because Soluwater cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when there is a breach of security of personal data that is likely to pose a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a breach of security of personal data means any breach of security resulting in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data. Personal data shall be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.  Rights arising from the processing of personal data The User has over Soluwater and may, therefore, exercise against the Data Controller the following rights recognised in the RGPD and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:

• Right of access: It is the right of the User to obtain confirmation of whether or not Soluwater is processing their personal data and, if so, obtain information about their specific personal data and the treatment that Soluwater has made or made, as well as, among others, the information available on the origin of such data and the recipients of communications made or planned thereof.
• Right of rectification: This is the User’s right to have his/her personal data amended if it proves to be inaccurate or, having regard to the purposes of the processing, incomplete.
• Right of erasure (‘the right to be forgotten’): This is the User’s right, unless otherwise provided for by law, to obtain the erasure of his or her personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his or her consent to the processing and there is no other lawful basis for the processing; the User objects to the processing and there is no other legitimate reason to continue the processing; the personal data have been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasure, the Controller shall, taking into account available technology and the cost of its implementation, take reasonable steps to inform controllers who are processing the personal data of the data subject’s request for erasure of any link to those personal data.
• Right to restriction of processing: This is the User’s right to restrict the processing of his or her personal data. The User has the right to obtain the limitation of processing when he/she contests the accuracy of his/her personal data; the processing is unlawful; the Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
• Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Controller his or her personal data in a structured, commonly used and machine-readable format and to transmit it to another controller. Where technically feasible, the Controller shall transmit the data directly to such other controller.
• Right of opposition: This is the User’s right not to have his or her personal data processed or to stop the processing of such data by Soluwater.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualised decision based solely on automated processing of his or her personal data, including profiling, unless otherwise provided for by law.

Therefore, the User may exercise his/her rights by means of a written communication addressed to the Data Controller with the reference ‘RGPD-https://soluwater.com’, specifying:

• Name, surname(s) of the User and copy of ID card. In cases where representation is permitted, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the DNI may be substituted by any other legally valid means that accredits identity.
• Request with specific reasons for the request or information to be accessed.
• Address for the purpose of notifications.
• Date and signature of the applicant.
• Any document supporting the request you are making.

  Esta solicitud y todo otro documento adjunto podrá enviarse a la siguiente dirección y/o correo electrónico: Dirección postal: Calle Palier 58, 28914 – Leganés, Madrid, España Correo electrónico: [email protected] Enlaces a sitios web de terceros El Sitio Web puede incluir hipervínculos o enlaces que permiten acceder a páginas web de terceros distintos de Soluwater, y que por tanto no son operados por Soluwater. Los titulares de dichos sitios web dispondrán de sus propias políticas de protección de datos, siendo ellos mismos, en cada caso, responsables de sus propios ficheros y de sus propias prácticas de privacidad.  

Complaints to the supervisory authority In the event that the User considers that there is a problem or infringement of the regulations in force in the way in which his/her personal data is being processed, he/she will have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the State in which he/she has his/her habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).   2. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed in the manner, during the periods and for the purposes indicated. The use of the Website implies acceptance of the Privacy Policy of the same. Soluwater reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to keep abreast of the latest changes or updates. This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and to Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights. This Privacy Policy document was last updated on 05/04/2024.